IGESSIGESS (Institute for Global Economics and Social Sciences)
MAN200HA(経営学 / Management 200)Business CommunicationBusiness Communication
竹原 正篤Masaatsu TAKEHARA
授業コードなどClass code etc
学部・研究科Faculty/Graduate school | IGESSIGESS (Institute for Global Economics and Social Sciences) |
添付ファイル名Attached documents | |
年度Year | 2022 |
授業コードClass code | C3552 |
旧授業コードPrevious Class code | |
旧科目名Previous Class title | |
開講時期Term | 春学期授業/Spring |
曜日・時限Day/Period | 木5/Thu.5 |
科目種別Class Type | |
キャンパスCampus | 市ヶ谷 / Ichigaya |
教室名称Classroom name | 各学部・研究科等の時間割等で確認 |
配当年次Grade | 1~4 |
単位数Credit(s) | 2 |
備考(履修条件等)Notes | |
他学部公開科目Open Program | |
他学部公開(履修条件等)Open Program (Notes) | |
グローバル・オープン科目Global Open Program | |
成績優秀者の他学部科目履修制度対象Interdepartmental class taking system for Academic Achievers | |
成績優秀者の他学部科目履修(履修条件等)Interdepartmental class taking system for Academic Achievers (Notes) | |
実務経験のある教員による授業科目Class taught by instructors with practical experience | |
SDGsCPSDGs CP | |
アーバンデザインCPUrban Design CP | |
ダイバーシティCPDiversity CP | |
未来教室CPLearning for the Future CP | |
カーボンニュートラルCPCarbon Neutral CP | |
千代田コンソ単位互換提供(他大学向け)Chiyoda Campus Consortium | |
カテゴリーCategory |
Advanced Courses/専門科目 Elective Courses/自由科目 Faculty of Sustainability Studies/人間環境学部開講科目 |
科目主催学部Faculty Sponsored Department | Sustainability Studies |
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授業の概要と目的(何を学ぶか)Outline and objectives
Effective communication is critical to our successful life and careers. But the question is “How can we become an effective communicator?” In this course, we will be aiming to be effective communicators by understanding the following three topics:
(1) Effective communication with a focus on others
When we want to be a good communicator, learning how to speak and write clearly is not enough; it is important for us to improve our ability to connect with others. The ability to truly connect with others is the key to building good relationships and improving our communication. In this course, we will learn how to communicate effectively by focusing, not on our own perspective, but on the perspective of others and their interests.
(2) Understand cultural differences
Understanding cultural differences of people we communicate with is also very important for effective business communication. In this course, we will learn a model called “The Culture Map” and decode how cultural differences impact international business communication.
(3) Understand unconscious bias
Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. Unconscious bias happens when we make quick judgments and assess other people and situations. Our biases are influenced by our background, cultural environment and individual experiences. Increasing numbers of global companies are introducing in-company education programs on unconscious bias because it could be a potential obstacle for their business unless they effectively address it. In this course, we have a basic understanding of unconscious bias and learn how to deal with it.
到達目標Goal
We aim at achieving the following goals:
(1) Learn basic methodologies for effective business communication with a focus on others
(2) Understand cultural differences in communication based on “the Culture Map”
(3) Gain a basic understanding of unconscious bias and how to cope with it.
授業で使用する言語Default language used in class
英語 / English
授業の進め方と方法Method(s)(学期の途中で変更になる場合には、別途提示します。 /If the Method(s) is changed, we will announce the details of any changes. )
Each class consists of lectures, students’ presentations and group discussions.
Feedback on assignments submitted by students will be provided in class or through the Learning Management System.
Please note that the teaching approach may vary according to which threat level we are at. The details will be announced through the Learning Management System.
アクティブラーニング(グループディスカッション、ディベート等)の実施Active learning in class (Group discussion, Debate.etc.)
あり / Yes
フィールドワーク(学外での実習等)の実施Fieldwork in class
なし / No
授業計画Schedule
授業形態/methods of teaching:対面/face to face
※各回の授業形態は予定です。教員の指示に従ってください。
Week1[対面/face to face]:Introduction
Overview of the course
Week 2[対面/face to face]:Effective business communication 1 (Content (1))
Conveying a clear message
Week 3[対面/face to face]:Effective business communication 2 (Content (2))
Telling an engaging story
Week 4[対面/face to face]:Effective business communication 3 (Content (3))
Organizing content
Week 5[対面/face to face]:Effective business communication 4
(Oral communication skill(1))
Learn how to listen to understand
Week 6[対面/face to face]:Effective business communication 5
(Oral communication skill(2))
Learn how to listen to understand(continued)
Week 7[対面/face to face]:Effective business communication 6 (Written communication skill)
Learn how to structure documents
Week 8[対面/face to face]:Effective cross-cultural communication 1
Overview of the culture map model
Week 9[対面/face to face]:Effective cross-cultural communication 2
Communicating across cultures (Low-Context vs. High-context)
Week 10[対面/face to face]:Effective cross-cultural communication 3
Cultural differences in evaluation (Direct negative feedback vs Indirect negative feedback)
Week 11[対面/face to face]:Effective inter-cultural communication 4
Cultural differences in persuasion (Principles-first vs. Application-first)
Week 12[対面/face to face]:Effective cross-cultural communication 5
Cultural differences in leadership (Egalitarian vs. Hierarchical)
Week 13[対面/face to face]:Effective cross-cultural communication 6
Cultural differences in decision making (Consensual vs. Top-down)
Week 14[対面/face to face]:Unconscious bias
Understand overview and background of unconscious bias.
Discuss multiple case studies and consider how we can solve unconscious bias
授業時間外の学習(準備学習・復習・宿題等)Work to be done outside of class (preparation, etc.)
Students are required to read the textbook before each class.
Preparatory study and review time for this class are 2 hours each.
テキスト(教科書)Textbooks
Jay Sullivan, “Simply Said: Communicating Better at Work and Beyond,” Wiley, 2016
Erin Meyer, “The Culture Map” Public Affairs, 2014
参考書References
References will be introduced at the beginning of the course.
成績評価の方法と基準Grading criteria
Grading will be decided based on following criteria:
(1) Active class participation(making comments and asking questions) : 30%
(2) In class presentation(on average two times): 35%
(3) Final writing assignment: 35%.
NOTE: If students miss four or more classes, they cannot receive credit without a justifiable reason. Even with a justifiable reason, if students miss four or more classes, their evaluation may be adjusted.
学生の意見等からの気づきChanges following student comments
Instructor will give individual feedback to student presentations for future improvement.
学生が準備すべき機器他Equipment student needs to prepare
No special equipment is used in this class.
その他の重要事項Others
This course aims to deepen students' understanding of various business communication topics through student presentations and class discussions. The language used in the class will be English. Therefore, students taking this course should understand that active class participation and sufficient English communication skills are essential conditions for taking this course.
Please note that if the number of students attending the first class significantly exceeds expectations, in order for the instructor to effectively manage the class, the number of students who are allowed to register for the course may be limited.