IGESSIGESS (Institute for Global Economics and Social Sciences)

Many students are familiar with the Toyota Production System but fewer are aware it is part of the broader business function of operations management (OM). OM is the process of transforming inputs (raw materials, information) into valued-added outputs (goods and services)--in short, the procurement, assembly and distribution of goods as well as services.
In this connection, the main objective of this introductory OM course is for students to develop a functional understanding of the main concepts and methods informing the subject of OM. Furthermore, special attention will be paid to comparing a Japanese monozukuri approach with other countries. This introduction will then form the foundation for the OMI and OMII courses.

By the end of the course the stuents should be able to:
・Understand the 3 broad areas of OM: strategic, tactical and operational
・Explain the OM concepts, principles and methods in each of these 3 areas
・Acquire critical thinking skills in analyzing the main issues in OM

The acquisition of these skills will be demonstrated through class/group work participation, assignments and reports/presentations.

英語 / English

THE BEST CLASSROOMS DO NOT HAVE FOUR WALLS: LEARNING TAKES PLACE ANYWHERE, ANY TIME. IN YOUR CLASSROOM, THEN, I WILL EXPECT YOU TO CONDUCT THREE ACTIVITIES. FIRST, PLEASE LOG-IN TO OUR COURSE HOPPII WEBPAGE TO FIND THE REQUIRED READING (1-3 PER WEEK). SECOND, ALSO IN OUR COURSE HOPPII WEBPAGE WILL BE A SET OF EXERCISES/ASSIGNMENTS TO DEMONSTRATE YOU COMPREHEND THE SESSION LEARNING POINTS. AND THIRD, WRITE 3 SHORT REPORTS. PLEASE KEEP TO THE STATED DEADLINES.

Active Learning is the main teaching approach for this course. Active learning requires the students to take the lead in the learning process with the instructor acting as a facilitator. This will be particularly the case in the second half of the semester. Some examples of active learning are pair-discussion, group work, case studies, simulations, presentations, reaction paper, experiential learning, etc.

あり / Yes

なし / No

※各回の授業形態は予定です。教員の指示に従ってください。

Week 1：Course Introduction

・Syllabus
・What is OM?
・Historical Development of OM

Week 2：Operations Strategy

・Aligning OM Strategies with Corporate Strategy
・Measuring Operations Performance
・OM Manufacturing and Service Profiles

Week 3：Product Design

・Design of Goods and Services
・Product Design Process
・Reducing Product Development Lead Time
・Handless Phone Case Study

Week 4：Demand Management

・Handless Phone Case Study　Presentation

Week 5：Capacity Management

・Types of Processes
・Process Flowcharting and Analysis
・Capacity Management

Week 6：Inventory Management Services and Material Requirement Planning

・Types of Inventories
・Functions of Inventory
・Inventory Costs, Risks and Value
・MRP/MRPII
・Peanut Factory Case Study

Week 7：Facility Layouts

・Material Flow Mapping and Analysis
・Theory of Constraints
・Layout Design

Week 8：Midterm Examination

MIdterm Exam

Week 9：Toyota Production System and
Lean Systems

・History of Lean Production
・JIT/Kamban Delivery System
・Jidoka
・Heijunka, Kaizen, Standardization

Week 10：Total Quality Management

・Translating the Voice of the Customer
・House of Quality
・PDCA Cycle
・Statistical Quality Control and Statistical Process Control
・Kaizen

Week 11：Customer and Work Flows

・External and Internal Customers Presentation

Week 12：Managing Information Flows

・Concept of Information Flows
・Dependent Demand Inventory Management
・Enterprise Resource Planning Systems
・Automating Process Management

Week 13：Managing Projects

・Project Management Defined
・Project Planning and the GANTT Chart
・CPM and PERT Project Management Techniques

Week 14：Global Supply Management

・Strategic Role of Supply Management
・Purchase Cycle
・Make-or-Buy Break-even Analysis

・CLASS PREPARATION: An active learning approach requires students to prepare the readings and assignments BEFORE class. At a minimum students should understand the keywords and main issues in each weeks reading assignment.

・GROUPWORK: Students should expect to allocate time outside of class to meet with their team members to discuss/prepare assignments.

・Preparatory study and review time for this class are 3-5 hours for each session

Joel D. Wisner. 2016 Operations Management: A Supply Chain Process Approach. Sage ISBN 9781483383064

・Please wait to purchase the textbook until after the first class.

We will use supplementary materials from time-to-time, which will be made available as hand-outs and/or put on reserve at the library.

Students will be graded based on the following criterions:

15% Class participation
30% Group work/Case studies/Simulations
5% Presentations
25% Midterm Examination
25% Final Examination

Late submission of assignments will result in a lowering of a student's grade.

Scheduled more time for group work, especially when done on-line in break-out sessions.

Students are expected to bring to class a computer and/or smart phone to access the Internet.

Students (or teams) should try to meet with the teacher at least once during the semester. Office hours will be announced at the first class.

If course is held on-line, this could be done through video conferencing (e.g., ZOOM, WebEX, etc.)

Please note that if the number of students attending the first class significantly exceeds expectations, in order for the instructor to effectively manage the class, the number of students who are allowed to register for the course may be limited.

Willingness to study hard!

Please note that the teaching approach may vary according to which threat level we are at: at level 1, this course will be held on campus, though at level 2, it will be held online.