GBPGBP (Global Business Program)

Managing the flow of goods, people, money and information across national borders has become the new challenge for operations managers. So what if you are requested to evaluate and improve the operations management at a local company going global, how would you go about doing it? The traditional operations management answer is to focus on cost and speed issues; but in the 21st century, operations managers must also effectively respond to the challenges presented by globalization, sustainability, ethical conduct, effective communication, and system design. Doing this calls for operations managers to excel in the business, technical, and interpersonal aspects of their work as they actively support the mission and vision of their organization. In addressing these issues, the main objective of this course is to leverage the principles learned in the Introduction to Operations Management course and the tools/methods learned in Operations Management I course, to develop the opeational aspects of a BUSINESS PLAN.

By the end of this course, students should be able to:

・TEAMWORK: Understand the skills necessary to cooperate and coordinate a business.
・PROJECT MANAGEMENT: Design and implement project-based operations management activities within a company and/or across national boarders. In this connection, students will learn how to draft a Business Plan and related documents.
・MANAGEMENT: Appreciate the emerging challenges faced by operations managers in a global economy.

This course is strongly related to the"DP1-1", "DP2-1", "DP2-2", "DP3", "DP4" and "DP5" diploma policies.

英語 / English

Active Learning is the main teaching approach for this course. Active learning requires the students to take the lead in the learning process with the instructor acting as a facilitator.
・Some examples of active learning are pair-discussion, group work, case studies, simulations, presentations, reaction paper, experiential learning, etc.
・For written assignments, feedback will be provided via HOPPII Learning Management system. Exemplary assignments will be introduced in the class and used in deeper discussions.
・Students can use office hours for more individual feedback on assignments, tests, etc.

あり / Yes

なし / No

授業形態/methods of teaching：対面/face to face

※各回の授業形態は予定です。教員の指示に従ってください。

Week 1[オンライン/online]：Course Introduction

・Syllabus
・What is a Business Plan and Why is Operations Management Important?
・Business Idea

Week 2[対面/face to face]：Strategy

Chapter 2

・Corporate Strategy Development(Business Idea)
・Aligning Operational Strategies
・Business Plan Report Outline

Week 3[対面/face to face]：Business Model

Chapter 3

・Value Proposition
・Price (TAM calculation)
・Delivery

Week 4[対面/face to face]：Business Model

Hand-out

・Business Model Presentation
・Balanced Scorecard

Week 5[対面/face to face]：Marketing Strategies (1)

Chapter 6

・Market Segmentation
・Target Customers
・Forecasting

Week 6[対面/face to face]：Marketing Strategies (2)

Hand-out

・Product Segmentation and Pricing
・Demand Management and Decoupling Point

Week 7[対面/face to face]：Supply Chain Strategies

Chapter 16

・Supply Chain Strategies
・SCOR Model
・Net Present Value Calculation

Week 8[対面/face to face]：Customer Relationships and Services

Chapter 5

・Customer Relationship Process
・Customer Service Process

Week 9[対面/face to face]：Competition Analysis (1)

Hand-out

・Competitive Advantage
・Identifying Competitors

Week 10[対面/face to face]：Competition Analysis (2)

Hand-out

・SWOT/TOWS Analysis

Week 11[対面/face to face]：Operating Procedures (1)

Chapter 8

・Types of Organizations
・Employment Demand
・Facilities Layout

Week 12[対面/face to face]：Operating Procedures (2)

Chapter 4

・Process Flowcharting
・Start-Up Costs

Week 13[対面/face to face]：Financial Data

Chapter 7

・Profit/Loss Statement
・Breakeven Analysis
・Cash Flow

Week 14[対面/face to face]：Presentation

・Final Project Report Presentation
・Kaizen: Reflection Discussion

・CLASS PREPARATION: An active learning approach requires students to prepare the readings and assignments BEFORE class. Students are fore-warned they should allocate time outside the classroom to gather data, prepare reports and etc.
・GROUPWORK: Students should expect to allocate time outside of class to meet with their team members to discuss/prepare assignments.
Preparatory study and review time for this class are 2 hours each.

The readings for this course will either be available on-line in HOPPII, through the library and/or handouts.

Joel D. Wisner. 2016 Operations Management: A Supply Chain Process Approach. Sage ISBN 9781483383064

Students will be graded based on the following criterions:

20% Class Participation
50% Business Plan Chapter Submissions
30% Final Project Report

Late submission of assignments will result in a lowering of a student's grade.

Inclusion of more supplemental reading materials.

Students are expected to bring to class a computer and/or smart phone to access the Internet.

Students (or teams) should try to meet with the teacher at least once during the semester. Office hours will be announced at the first class.

Operations Management I or teacher's permission