GBPGBP (Global Business Program)

Many students are familiar with the Toyota Production System but fewer are aware it is part of the broader business function of operations management (OM). OM is the process of transforming inputs (raw materials, information) into valued-added outputs (goods and services)--in short, the procurement, assembly and distribution of goods as well as services.
In this connection, the main objective of this introductory OM course is for students to develop a functional understanding of the main concepts and methods informing the subject of OM. Furthermore, special attention will be paid to comparing a Japanese monozukuri approach with other countries. This introduction will then form the foundation for the OMI and OMII courses.

By the end of the course the stuents should be able to:
・Understand the 3 broad areas of OM: strategic, tactical and operational
・Explain the OM concepts, principles and methods in each of these 3 areas
・Acquire critical thinking skills in analyzing the main issues in OM

The acquisition of these skills will be demonstrated through class/group work participation, assignments and reports/presentations.

This course is strongly related to the "DP1-1", "DP2-1", "DP4" and "DP5" diploma policies.

英語 / English

Active Learning is the main teaching approach for this course. Active learning requires the students to take the lead in the learning process with the instructor acting as a facilitator.
・Some examples of active learning are pair-discussion, group work, case studies, simulations, presentations, reaction paper, experiential learning, etc.
・For written assignments, feedback will be provided via HOPPII Learning Management system. Exemplary assignments will be introduced in the class and used in deeper discussions.
・Students can use office hours for more individual feedback on assignments, tests, etc.

あり / Yes

なし / No

授業形態/methods of teaching：対面/face to face

※各回の授業形態は予定です。教員の指示に従ってください。

Week 1[オンライン/online]：Course Introduction

Chapters 1 and 2

・Syllabus
・What is OM?
・Historical Development of OM

Week 2[対面/face to face]：Strategy

Chapters 6

・Demand Management
・Forecasting
・Aggregate Planning
・Business Idea

Week 3[対面/face to face]：Design Information

Handless Phone Case Study

・Knowledge Creating Company
・Voice of Customer
・QCD + S Function

Week 4[対面/face to face]：Product Architecture

Handless Phone Case Study

・Intrinsic Technology
・Modular and Integral Approaches
・Strategic Fit
・Ringi-sho Report

Week 5[対面/face to face]：Process Design

Chapter 4

・Types of Processes
・Process Flowcharting and Analysis
・Peanut Factory Case Study

Week 6[対面/face to face]：Demand Management

Peanut Factory Case Study

・Material Balance
・Root Cause Analysis
・Countermeasures and Visual Factory
・Forecasting and Aggregate Planning

Week 7[対面/face to face]：Lean Systems

Toyota Production System Handout

・History of TPS
・JIT/Kanban Delivery System
・Jidoka
・Heijunka, Standardization and Kaizen

Week 8[対面/face to face]：Material Flow Analysis and Facility Layouts

Chapter 8

・Material Flow Mapping and Analysis
・Theory of Constraints
・Layout Design
・Kaizen Report

Week 9[対面/face to face]：Independent Demand Inventory Management Systems

Chapter 7

・Types of Inventories
・Functions of Inventory
・Inventory Costs, Risks and Value
・MRP/MRPII

Week 10[対面/face to face]：Managing Information Flows

Chapter 11

・Concept of Information Flows
・Dependent Demand Inventory Management
・Enterprise Resource Planning Systems
・Automating Process Management

Week 11[対面/face to face]：Managing Projects (1)

Chapter 12

・Project Management Defined
・Project Planning
・Work Breakdown Structure
・GANTT Chart

Week 12[対面/face to face]：Managing Projects (2)

PERT and CPM Handout

・PERT Process
・Critical Path Analysis
・Managing Project Risks

Week 13[対面/face to face]：Managing Projects (3)

・Project Management Techniques
・Project Report

Week 14[対面/face to face]：Final Examination

・Final Examination

・CLASS PREPARATION: An active learning approach requires students to prepare the readings and assignments BEFORE class. At a minimum students should understand the keywords and main issues in each weeks reading assignment.

・GROUPWORK: Students should expect to allocate time outside of class to meet with their team members to discuss/prepare assignments.

・Preparatory study and review time for this class are 3-5 hours for each session

Joel D. Wisner. 2016 Operations Management: A Supply Chain Process Approach. Sage ISBN 9781483383064

・Please wait to purchase the textbook until after the first class.

We will use supplementary materials from time-to-time, which will be made available as hand-outs and/or put on HOPPII.

Students will be graded based on the following criterions:

10% Class participation
15% Group work/Case studies/Simulations
50% Three Reports (10%+25%+15%)
25% Final Examination

Late submission of assignments will result in a lowering of a student's grade.

Scheduled more time for group work, especially when done on-line in break-out sessions.

Students are expected to bring to class a computer and/or smart phone to access the Internet.

Students (or teams) should try to meet with the teacher at least once during the semester. Office hours will be announced at the first class.

Please note that if the number of students attending the first class significantly exceeds expectations, in order for the instructor to effectively manage the class, the number of students who are allowed to register for the course may be limited.

Willingness to study hard!

Please note that the teaching approach may vary according to which threat level we are at: at level 1, this course will be held on campus, though at level 2, it will be held online.